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Monogramming is included on all products, where applicable

Terms and Conditions

Social Media Picture Posting

From time to time we may take pictures of an item to post on social media sites (e.g. Facebook, Twitter, Instagram, Pinterest, etc.). We will not use any pictures of an item that uses a person's full name which can be used to identify that person without specific permission.

If you are ordering a personaized item as a gift and don't want any pictures used of that specific item for social media since the giftee may see the pictures please state it in the notes section of the item prior to placing the item into the shopping cart.

Defective Item, Returns & Replacements

We make every effort to quality control all of our items prior to shipping. However, if you should receive an item with a defect or flaw within 30 days of the shipment date please contact us with a description of the defect and receive a return material authorization (RMA) number prior to returning. Please do not return your item without a RMA number. 

All personalized items are non-returnable and non-refundable unless the defect relates to the personalization work we performed.